1. Are your products safe for babies?
Yes, all products are made using baby-safe ingredients and traditional methods like soaking, sprouting, and slow roasting.
Each item is handcrafted with the same purity as home-made baby food.
Each item is handcrafted with the same purity as home-made baby food.
2. Do you add preservatives, refined sugar, or artificial flavours?
Never.
Our products are 100% free from:
❌ preservatives
❌ refined sugar
❌ colours
❌ artificial flavours
❌ chemicals
Our products are 100% free from:
❌ preservatives
❌ refined sugar
❌ colours
❌ artificial flavours
❌ chemicals
3. Are your laddoos safe for 8-month-old babies?
Yes — specific ladoos marked 8 Month+ are specially formulated for infants with gentle, easy-to-digest ingredients.
4. What sweeteners do you use?
We use only dates, dates powder, or jaggery, depending on the product.
No refined sugar is ever used.
No refined sugar is ever used.
5. Can I return food products?
No. For food safety and hygiene, we do not accept returns.
Refunds are provided only for wrong or damaged products with unboxing video proof.
Refunds are provided only for wrong or damaged products with unboxing video proof.
6. What is the shelf life of your products?
Shelf life varies by category:
Laddoos: 15–45 days
Porridges: 4–6 months
Premixes: 4–6 months
Snacks: 30–90 days
Exact shelf life is printed on each pack.
Laddoos: 15–45 days
Porridges: 4–6 months
Premixes: 4–6 months
Snacks: 30–90 days
Exact shelf life is printed on each pack.
7. Do you ship internationally?
Yes, we ship worldwide.
Customs duties and taxes must be paid by the customer.
Customs duties and taxes must be paid by the customer.
8. How long will my order take to arrive?
India: 3–7 days
International: 7–20 days
(Excluding customs delays)
International: 7–20 days
(Excluding customs delays)
9. What if I received a damaged or wrong product?
Please share a mandatory unboxing video within 24 hours of delivery.
Without the video, courier claims cannot be raised.
Without the video, courier claims cannot be raised.
10. Are your products homemade?
Yes!
All items are made in small batches using traditional Indian techniques like:
soaking
sprouting
roasting
hand-pounding
Just like fresh homemade food.
All items are made in small batches using traditional Indian techniques like:
soaking
sprouting
roasting
hand-pounding
Just like fresh homemade food.
11. Can I customize baby food or order bulk?
Yes — custom/bulk orders can be taken depending on availability.
Contact us on email or WhatsApp for special requirements.
Contact us on email or WhatsApp for special requirements.
12. Which oil do you use?
Only cold-pressed oils or A2 cow ghee, depending on the recipe.
13. Do you offer COD?
COD may be available in select Indian locations.
International orders are prepaid only.
International orders are prepaid only.
14. What if my international parcel is delayed by customs?
Unfortunately, customs delays are beyond our control.
Refunds will not be issued for such delays.
Refunds will not be issued for such delays.
15. Do I need to refrigerate the products?
Most products do not need refrigeration unless mentioned on the pack.
Store in a cool, dry place.
Store in a cool, dry place.
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